{"id":46133,"date":"2024-02-06T09:42:58","date_gmt":"2024-02-06T09:42:58","guid":{"rendered":"https:\/\/www.proprofssurvey.com\/blog\/?p=46133"},"modified":"2026-01-19T10:27:35","modified_gmt":"2026-01-19T10:27:35","slug":"guest-survey-software","status":"publish","type":"post","link":"https:\/\/www.proprofssurvey.com\/blog\/guest-survey-software\/","title":{"rendered":"8 Best Guest Survey Software You Must Have in 2026"},"content":{"rendered":"

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In the hospitality industry, guest satisfaction is crucial if you want to have a booming business. The only way to gather these insights is to ask, and what better way to ask than using surveys?<\/span><\/p>\n

Guest survey software<\/strong> streamlines the process, giving you the power to gather feedback, improve services, and create unforgettable memories \u2013 and in turn, raise your revenues.<\/span><\/p>\n

But with so many of them available, how do you choose? How do you know what\u2019s the best option for you? Sounds pretty difficult, right? Well, I\u2019d know, I\u2019ve been there once too!<\/span><\/p>\n

But fret not; to save you this hassle, I\u2019ve taken the liberty to list 8 of the best guest survey software I have come across in my journey.<\/span><\/p>\n

Here we go!<\/span><\/p>\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Product<\/th>Best for<\/th>Pricing<\/th>\n<\/tr>\n<\/thead>\n
ProProfs Survey Maker<\/td>Comprehensive guest surveys<\/td>Free plan available. Paid plan starts at $19.99\/100 responses\/month<\/td>\n<\/tr>\n
AskNicely<\/td>Collecting guest experience data<\/td>Contact the company for a quote<\/td>\n<\/tr>\n
TrustYou<\/td>Guest experience analysis in the hospitality industry<\/td>Contact the company for a quote<\/td>\n<\/tr>\n
SurveyMonkey<\/td>AI-powered guest surveys<\/td>Starts at $25\/user\/month. 50,000 responses per year<\/td>\n<\/tr>\n
Revinate Surveys<\/td>Feedback from hotel guests<\/td>Contact the company for a quote<\/td>\n<\/tr>\n
Guestrevu<\/td>Hotel reputation management<\/td>Paid plans start at $34.99\/month<\/td>\n<\/tr>\n
Clarabridge<\/td>Guest sentiment analysis<\/td>Contact the company for a quote<\/td>\n<\/tr>\n
ReviewPro<\/td>Guest feedback & satisfaction management<\/td>Contact the company for a quote<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

<\/span>List of Top 8 Guest Survey Software<\/strong><\/span><\/h2>\n

By the end of this list, I\u2019m confident you\u2019ll find exactly what you are looking for in the guest survey tool of your choice!<\/span><\/p>\n

1. ProProfs Survey Maker<\/a> \u2013 Best for Comprehensive Guest Surveys<\/em><\/strong><\/h3>\n

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Source: ProProfs Survey Maker<\/span><\/p>\n

ProProfs Survey Maker is an exceptional tool that empowers me to create engaging surveys<\/a> and gather valuable guest feedback. Its user-friendly interface and extensive customization options make it the go-to choice for conducting comprehensive guest surveys.<\/span><\/p>\n

With ProProfs Survey Maker, I can effortlessly design surveys tailored to my guests’ preferences, enabling me to understand their needs and preferences on a deeper level.<\/span><\/p>\n

The survey software<\/a> provides a wide range of question types, scoring options, and branching logic, ensuring that I capture all the relevant information and insights from my guests.<\/span><\/p>\n

What sets ProProfs Survey Maker apart is its array of features that enhance the guest survey experience. I can easily customize surveys with my branding and logo, making them visually appealing and consistent with my brand image.<\/span><\/p>\n

As a bonus, ProProfs Survey Maker also offers real-time analytics and reporting, enabling me to interpret guest responses and make data-driven decisions to enhance their experiences further.<\/span><\/p>\n

What you\u2019ll like:<\/b><\/h4>\n
    \n
  • A vast library of 100+ professionally designed templates<\/a> for a quick start<\/span><\/li>\n
  • Ready-to-use questions<\/span><\/a> for different survey types to save time in finding the right questions to ask<\/span><\/li>\n
  • Customization options to implement consistent branding guidelines with logo, colors, themes, and graphics<\/span><\/li>\n
  • Advanced reports<\/span><\/a> and analytics to see who took your survey and when, how they answered, and more<\/span><\/li>\n
  • Integration with CRM<\/span><\/a> and marketing automation software to follow up with your respondents easily<\/span><\/li>\n
  • Smart triggers<\/span><\/a> to allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit<\/span><\/li>\n
  • Option to embed <\/span>sidebar feedback forms<\/span><\/a> at strategic points to capture unsolicited feedback<\/span><\/li>\n<\/ul>\n

    What you may not like:<\/b><\/h4>\n
      \n
    • The templates could have been more refined to make them industry-specific<\/span><\/li>\n
    • The basic plan is limited to just one administrator<\/span><\/li>\n<\/ul>\n

      Pricing<\/b>: <\/b><\/h4>\n

      Forever free plan for up to 50 responses. Paid plan starts at $19.99\/100 responses\/month<\/u><\/a>.<\/p>\n

      Watch: <\/b>How to Create a Survey Using ProProfs Survey Maker<\/span><\/b><\/p>\n