{"id":47285,"date":"2024-07-25T08:33:15","date_gmt":"2024-07-25T08:33:15","guid":{"rendered":"https:\/\/www.proprofssurvey.com\/blog\/?p=47285"},"modified":"2026-04-02T11:09:52","modified_gmt":"2026-04-02T11:09:52","slug":"best-email-survey-tools","status":"publish","type":"post","link":"https:\/\/www.proprofssurvey.com\/blog\/best-email-survey-tools\/","title":{"rendered":"10 Best Email Survey Tools to Collect Customer Feedback"},"content":{"rendered":"\n

Email surveys<\/strong> are a powerful way to gather insights, understand your customers, and improve offerings. <\/span><\/p>\n\n\n\n

But first, let me ask you, have you ever scrambled to find, say, a set of misplaced car keys in a sea of household items? It\u2019s not fun, right?<\/p>\n\n\n\n

Well, when the search results for \u201cbest email survey tools<\/strong>\u201d produce hundreds of names, all claiming to be the best, trying to find the perfect one will give you the same feeling.<\/span><\/p>\n\n\n\n

That’s why I’ve decided to utilize my experience in the field and put together this list of the best email survey tools and software to help you make an informed choice.<\/span><\/p>\n\n\n\n

Let’s explore them together.<\/span><\/p>\n\n\n\n

<\/span>What Is an Email Survey Tool?<\/span><\/h2>\n\n\n\n

An email survey tool is software that lets you design, send, and analyze surveys delivered directly to respondents’ inboxes. <\/p>\n\n\n\n

Unlike generic form builders, purpose-built email survey tools offer features like embedded survey questions (so respondents can answer without leaving their email), automated follow-up reminders for non-respondents, real-time analytics dashboards, and integrations with CRMs like HubSpot or Salesforce. <\/p>\n\n\n\n

The best ones also support survey logic, branching questions, and multi-channel distribution, so the same survey can go out via email, SMS, or a web link simultaneously.<\/p>\n\n\n\n

<\/span>List of Email Survey Tools & Software<\/strong><\/span><\/h2>\n\n\n\n

Let\u2019s now explore the top tools in greater detail to get a complete picture. Here\u2019s a quick overview of all the tools and their details:<\/p>\n\n\n\n\n\n\n\n\t\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Product<\/th>Best For<\/th>Free Trial<\/th>Rating<\/th>Pricing<\/th>\n<\/tr>\n<\/thead>\n
ProProfs Survey Maker<\/td>NPS & CSAT surveys<\/td>Forever free plan available<\/td>4.8\/5 (Capterra)<\/td>Paid plans start at $19.99\/month<\/a><\/td>\n<\/tr>\n
Typeform<\/td>Interactive surveys<\/td>Free plan available<\/td>4.5\/5 (G2)<\/td>Starts at $28\/month<\/td>\n<\/tr>\n
SurveySparrow<\/td>Easy customization<\/td>14-day free trial<\/td>4.4\/5 (G2)<\/td>Starts at $19\/month<\/td>\n<\/tr>\n
HubSpot<\/td>HubSpot ecosystem users<\/td>Free for up to 5 users<\/td>4.4\/5 (G2)<\/td>Paid plans start at $90\/month\/seat<\/td>\n<\/tr>\n
SurveyMonkey<\/td>In-depth analytics<\/td>Free plan available<\/td>4.4\/5 (G2)<\/td>Starts at $30\/user\/month<\/td>\n<\/tr>\n
Alchemer<\/td>Enterprise survey needs<\/td>7-day free trial<\/td>4.4\/5 (G2)<\/td>Starts at $55\/user\/month<\/td>\n<\/tr>\n
Survicate<\/td>Easy-to-create surveys<\/td>10-day free trial<\/td>4.6\/5 (G2)<\/td>Starts at $49\/month<\/td>\n<\/tr>\n
Delighted<\/td>Customer experience management<\/td>Free plan available<\/td>4.7\/5 (G2)<\/td>Starts at $19\/month<\/td>\n<\/tr>\n
SurveyLegend<\/td>Mobile-friendly surveys<\/td>Free plan available<\/td>4.4\/5 (G2)<\/td>Starts at $15\/month<\/td>\n<\/tr>\n
Jotform<\/td>In-survey payments<\/td>Free plan available<\/td>4.7\/5 (G2 & Capterra)<\/td>Starts at $34\/month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n\n

Here\u2019s the deep dive:<\/p>\n\n\n\n

1. ProProfs Survey Maker \u2013 Best for comprehensive feedback via NPS & CSAT surveys<\/em><\/strong><\/h3>\n\n\n\n
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