All Plans Include
- Survey templates for NPS®, CSAT, CES & more
- Email Notification
- Branching & Skip Logic
- Branding
- Multi-Lingual Surveys
- Reports & Analytics
- Nudge™ Placement
For startups & micro businesses
For established businesses & larger websites
50 responses/forever free (includes 500 email sends)
Send surveys via email, QR Code
Advanced surveys (NPS, CES etc), Website intercepts & Nudges™, larger audience
Large-scale surveys, including mobile app and SSO
Annual plans only
Offer improved branding & experience by removing "Powered By" links.
We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.
A response is when someone takes your survey and submits their feedback.
Yes. You can set up your notification preferences under survey settings.
We reset the response counter for you on the 1st of every month.
Groups allow you to create teams in a business (sales, marketing, etc.) or students in a class. There is a lot you can do with groups such as centrally assign surveys and assessments to members of the group, pull up reports, send reminders, etc. Each member gets their own login credentials and a unique portal from where they can access content, receive messages, and participate in discussions. Such collaboration between users and groups is called a Classroom.
Yes. You can capture all the information you want, including email, employee ID, or any custom field you create.
Administrative accounts allow you to have multiple administrators who can create and administer quizzes or surveys within a single enterprise account. All accounts are centrally managed and controlled by the enterprise.
Of course. Simply email sales@proprofs.com and we can bill you the prorated difference between old and new plan.
No. The price is all-inclusive.
Yes, you can even brand the survey and customize the look and feel to make it blend with your site. No programming is needed - just copy and paste the code we provide.
Yes, your surveys can be public or private and secure.
Yes our free plan covers you for 10 responses / month. You can also sign up for a paid plan for the expected number of responses. You can pause and reactivate your subscription as needed directly from your account settings.
Absolutely. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.
If you stop your subscription, you will be downgraded to the free version. Your surveys are never deleted and you can continue to have unlimited survey takers on our free plan. However, your premium features will be disabled and data such as survey attempts and scores will be deleted.
It's simple. Just email billing@proprofs.com
Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact sales@proprofs.com if you are interested in this mode of payment.
If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.