Best Email Survey Software

Activate your mailing lists to collect valuable customer insights

Use Mail Survey Campaigns to Boost Response Rate
Create Delightful Email Surveys in Seconds
Design Better Surveys With Inbuilt Themes
Send Email Surveys as You Want
Inbuilt Analytics & Delightful Reports
Collaborate Better With Other Apps

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No credit card required.

Get a Demo

Get Started Free

No credit card required.

Get a Demo

What Is Email Survey Software?

Email survey software is a smart tool that lets you create and send a feedback survey, web form, or questionnaire via mail to your customers, students, and employees. It adds another crucial tool in your arsenal to survey customers when they are not on your website or app. You can create any survey like NPS, CSAT, ESAT, and more to collect targeted insights.

How to Create Email Surveys

Create email surveys in 60 secs with built-in templates

1

Pick from 100+ ready-to-use templates

2

Add scoring & branching to questions

3

Add logo & customize your brand color

4

Send the survey with a click

Pick from 100+ ready-to-use templates

Get started easily with 100+ professionally designed survey templates. Start creating visually appealing surveys that customers simply can't skip.

Next Step

Add scoring & branching to questions

Add the questions of your choice and choose from multiple-choice, checkboxes, open-ended, and more. Get only the answers you need with skip logic and branching.

Next Step

Customize with your colors & logo

Bring out your artistic flair by customizing the color and font of your survey. Add your company logo and make your survey reflect what your brand stands for.

Next Step

Send the survey with a click

Once you are happy with the look and feel of your survey, it’s time to publish it. Share your survey as a link, via email, social media, or embed it on your website.

Get Started Free

Create Beautiful Email Surveys in Minutes

Launch surveys quickly with beautiful templates & ready questions

Use the visual survey builder to create engaging surveys for your email campaigns. ProProfs' email survey software offers neatly designed templates to make your job easier. And if you want to create a survey from scratch, we have over 100K professionally designed survey questions to help you collect targeted feedback. Make your surveys more relevant with question branching and view the final look of the survey in real-time as you build it.

100+ inbuilt beautiful templates
100,000+ ready-to-use questions
20+ question types to choose from
Supports question branching & scoring

Create Beautiful Email Surveys in Minutes

Build Brand Awareness With Customized Surveys

Add your company logo, themes, fonts & background image

No more boring surveys. Ask for feedback delightfully. Our email survey tool provides complete freedom to customize the look and feel of your survey so respondents can’t resist. Use the carefully crafted themes or customize your own. Add the background image, change button colors, manage fonts, and add the company logo to align the survey with the mail body.

White label your survey
Change fonts & colors
Mobile responsive themes
Add custom background image

Send Email Surveys as You Want

Share surveys with respondents in a bunch of different ways

Send the surveys to any recipient directly from within the tool. Bulk-send them to multiple recipients with a click. If your survey has an NPS question, you can embed it into the mail body or paste the survey link into the mail. Our email survey tool also lets you customize mail content using the WYSIWYG editor. Make changes to the mail body, add a catchy headline, and write your message before sending it out.

Bulk send the survey to people
Embed first NPS question into the mail body
Send the survey link via mail
Use WYSIWYG editor to customize the mail content

Smart Survey Stats & Analytics

Monitor your email survey campaign using AI-powered reports

Analyze the feedback data and campaign’s performance using our email survey tool’s in-depth dashboard. Use presentation-ready delightful reports to see who opened the email, overall response rate, time of answering, and other metrics to measure the effectiveness of your campaign. To dig deeper, you can even analyze each response separately to uncover actionable insights.

View presentation-ready reports
Analyze individual survey responses
Add internal comments for other teams
Share email survey reports with a click

Use Mail Survey Campaigns to Boost Response Rate

Conversational email surveys have 40% higher response rates

Once you send the email survey, it sits in the respondent’s inbox, giving them the freedom to answer it whenever they want instead of on-site pop-up surveys that can be closed. Plus, with our free email survey software, you can track if the recipients have opened the survey or not to plan your follow-up strategy. A single survey reminder can increase the average response rate by another 14%.

Send single or bulk email surveys
Let people complete the survey at their convenience
Use reminders to boost completion rate further
Grow conversions easily & quickly

Use Mail Survey Campaigns to Boost Response Rate

Connect Seamlessly With Useful Apps

Integrate our email survey tool with your workspace apps

What’s the point of having actionable insights from your mailing list if you can’t use it anywhere. That’s why our free email survey software provides seamless integration APIs to connect your workspace apps and automate the data flows. It only takes a few minutes to integrate the ProProfs survey maker with other apps. Once done, you can export/ import the data and automate workflows to make the most out of your feedback data.

Plays well with third-party tools
Automate data flow with APIs
Import/Export data as you want
Build your mailing lists

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Features

Free & Simple

For all skill levels. No HTML experience or software download required to create an email survey.

Customize Your Brand

Customize with your logo, add background image & change appearance.

Security Controls

Keep your email surveys secure and confidential with passwords, privacy controls, and more.

Superb Analytics

Get real-time data collection, generate detailed reports, and track results.

Easily Send email surveys

Embed it into the mail body or directly paste the survey link

Templates & Question Types

Easily create mail surveys with our professional templates and a large variety of question types.

Testimonials

Perfect for Online Market Research

ProProfs lets you easily add a survey to your website, blog or facebook page. I used it for online market research and it generated valuable data & an ongoing conversation across platforms.

Susan Emmer,

Startup Marketing and Branding Expert
Impressed with ProProfs Survey Maker!

I am most impressed with the product. It is simple to use. Everyone should give it a try!

Prof. Daniel Stein,

Director of Technology, Touro College
Excellent Customer Service

I've been very pleased with the customer service of ProProfs. The customer service executives have always been friendly, understanding and professional in their interactions. Highly recommend their service!

Bill Wisell,

Health Licensing Coordinator, Nebraska Department of Human and Health Services