Best Email Survey Software

Activate your mailing lists to collect valuable customer insights
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What Is Email Survey Software?

Email survey software is a smart tool that lets you create and send a feedback survey, web form, or questionnaire via mail to your customers, students, and employees. It adds another crucial tool in your arsenal to survey customers when they are not on your website or app. You can create any survey like NPS, CSAT, ESAT, and more to collect targeted insights.

Email Survey Software?

How to Create Email Surveys

Create email surveys in 60 secs with built-in templates


Pick from 100+ ready-to-use templates


Add scoring & branching to questions


Add logo & customize your brand color


Send the survey with a click

Survey Maker

Pick from 100+ ready-to-use templates

Get started easily with 100+ professionally designed survey templates. Start creating visually appealing surveys that customers simply can't skip.

Survey Maker

Add scoring & branching to questions

Add the questions of your choice and choose from multiple-choice, checkboxes, open-ended, and more. Get only the answers you need with skip logic and branching.

Customize with your colors & logo

Bring out your artistic flair by customizing the color and font of your survey. Add your company logo and make your survey reflect what your brand stands for.

Survey Maker

Send the survey with a click

Once you are happy with the look and feel of your survey, it’s time to publish it. Share your survey as a link, via email, social media, or embed it on your website.

Create Beautiful Email Surveys in Minutes

Launch surveys quickly with beautiful templates & ready questions

Use the visual survey builder to create engaging surveys for your email campaigns. ProProfs' email survey software offers neatly designed templates to make your job easier. And if you want to create a survey from scratch, we have over 100K professionally designed survey questions to help you collect targeted feedback. Make your surveys more relevant with question branching and view the final look of the survey in real-time as you build it.

  • tick Survey 100+ inbuilt beautiful templates
  • tick Survey 100,000+ ready-to-use questions
  • tick Survey 20+ question types to choose from
  • tick Survey Supports question branching & scoring
Create Beautiful Email Surveys in Minutes

Build Brand Awareness With Customized Surveys

Add your company logo, themes, fonts & background image
Built Brand Awareness with Customized Surveys

No more boring surveys. Ask for feedback delightfully. Our email survey tool provides complete freedom to customize the look and feel of your survey so respondents can’t resist. Use the carefully crafted themes or customize your own. Add the background image, change button colors, manage fonts, and add the company logo to align the survey with the mail body.

  • tick Survey White label your survey
  • tick Survey Change fonts & colors
  • tick Survey Mobile responsive themes
  • tick Survey Add custom background image

Send Email Surveys as You Want

Share surveys with respondents in a bunch of different ways

Send the surveys to any recipient directly from within the tool. Bulk-send them to multiple recipients with a click. If your survey has an NPS question, you can embed it into the mail body or paste the survey link into the mail. Our email survey tool also lets you customize mail content using the WYSIWYG editor. Make changes to the mail body, add a catchy headline, and write your message before sending it out.

  • tick Survey Bulk send the survey to people
  • tick Survey Embed first NPS question into the mail body
  • tick Survey Send the survey link via mail
  • tick Survey Use WYSIWYG editor to customize the mail content
Send Email Surveys as You Want

Smart Survey Stats & Analytics

Monitor your email survey campaign using AI-powered reports
Smart Survey Stats & Analytics

Analyze the feedback data and campaign’s performance using our email survey tool’s in-depth dashboard. Use presentation-ready delightful reports to see who opened the email, overall response rate, time of answering, and other metrics to measure the effectiveness of your campaign. To dig deeper, you can even analyze each response separately to uncover actionable insights.

  • tick Survey View presentation-ready reports
  • tick Survey Analyze individual survey responses
  • tick Survey Add internal comments for other teams
  • tick Survey Share email survey reports with a click

Use Mail Survey Campaigns to Boost Response Rate

Conversational email surveys have 40% higher response rates

Once you send the email survey, it sits in the respondent’s inbox, giving them the freedom to answer it whenever they want instead of on-site pop-up surveys that can be closed. Plus, with our free email survey software, you can track if the recipients have opened the survey or not to plan your follow-up strategy. A single survey reminder can increase the average response rate by another 14%.

  • tick Survey Send single or bulk email surveys
  • tick Survey Let people complete the survey at their convenience
  • tick Survey Use reminders to boost completion rate further
  • tick Survey Grow conversions easily & quickly
Use Mail Survey Campaigns to Boost Response Rate

Connect Seamlessly With Useful Apps

Integrate our email survey tool with your workspace apps

What’s the point of having actionable insights from your mailing list if you can’t use it anywhere. That’s why our free email survey software provides seamless integration APIs to connect your workspace apps and automate the data flows. It only takes a few minutes to integrate the ProProfs survey maker with other apps. Once done, you can export/ import the data and automate workflows to make the most out of your feedback data.

  • tick Survey Plays well with third-party tools
  • tick Survey Automate data flow with APIs
  • tick Survey Import/Export data as you want
  • tick Survey Build your mailing lists
Get Started FreeGet a Demo


Free & Simple
Free & Simple

For all skill levels. No HTML experience or software download required to create an email survey.

Customize Your Brand
Customize Your Brand

Customize with your logo, add background image & change appearance.

Security Controls
Security Controls

Keep your email surveys secure and confidential with passwords, privacy controls, and more.

 Superb Analytics
Superb Analytics

Get real-time data collection, generate detailed reports, and track results.

Easily Send email surveys
Easily Send email surveys

Embed it into the mail body or directly paste the survey link

Templates & Question Types
Templates & Question Types

Easily create mail surveys with our professional templates and a large variety of question types.


  • Perfect for Online Market Research
    ProProfs lets you easily add a survey to your website, blog or facebook page. I used it for online market research and it generated valuable data & an ongoing conversation across platforms.
    Susan Emmer
    Susan Emmer,

    Startup Marketing and Branding Expert

  • Impressed with ProProfs Survey Maker!
    I am most impressed with the product. It is simple to use. Everyone should give it a try!
    Prof. Daniel Stein
    Prof. Daniel Stein,

    Director of Technology, Touro College

  • Excellent Customer Service
    I've been very pleased with the customer service of ProProfs. The customer service executives have always been friendly, understanding and professional in their interactions. Highly recommend their service!
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

Press & Ratings

ProProfs Knowledge Base Software Capeterra Review
ProProfs Knowledge Base Software FinancesOnline Review
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ProProfs Knowledge Base Software SaaSGenius Review

Try ProProfs Email Survey Software for Free

ProProfs Survey is the #1 tool to gain quality feedback data
Get Started Free

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