ProProfs Survey Maker Features

Explore ProProfs survey features that give you everything to gain actionable insights

ProProfs Survey software features equip you with everything you need to easily gather feedback and gauge customer satisfaction to meet the demands of the rapidly changing market. It’s super simple to create, distribute and analyze survey results with the world’s most versatile survey tool that lets you ask any question, any way you want.

Easy to Create Surveys

World’s simplest survey tool that offers ready-to-use templates, millions of ready-to-use questions, 20+ questions types, and more to get you started in minutes.

1,000,000+ Ready Questions
Never ask the wrong questions again with ProProfs’ massive library of millions of ready-to-use survey questions.
Fully Customizable
Select a template and customize the survey with pre-designed themes, backgrounds, colors, and fonts.
Skip Logic/ Branching
Skip questions depending upon your respondent's answer to the previous question.
Survey Sharing
Share your survey as a link via email, through social media, or embed it on your website.
Multilingual Support
Create surveys in over 90 languages to maximize customer reach and create a personal connection.
File Upload
Allow respondents to share their selfies, images, videos in real-time or upload from their devices.
Survey Re-Invites/Reminders
Reinvite users who have not attempted your survey and improve your response rate.
Progress Bar
Add a progress bar to your surveys to increase transparency and allow respondents to see their progress.

20+ Question Types
Choose from various question types, including multiple-choice, checkboxes, NPS scale, ranking, slider & more.
Multimedia Capabilities
Add images, videos, graphics, and brand the surveys with your logo/colors.
Advanced Settings
Survey distribution scheduling, survey scoring, randomizing, expiry message customization along with matchless security.
Anytime, Anywhere
ProProfs surveys work seamlessly across devices such as smartphones, tablets, and laptops.
Add Quizzes to Surveys
Choose from thousands of quizzes to generate leads and take your marketing strategy to the next level.
Filter Surveys
Easily organize surveys using filters such as newest to oldest, alphabetical order, recent attempts, or total attempts.
Smart Triggers
Allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit.

100+ Professionally Designed Templates

Access our library of ready-to-use templates with pre-written questions & build surveys in minutes.

Email Surveys
Send surveys to your targeted user group via email and start collecting quantitative data in minutes.
NPS Surveys
Use Net Promoter Score surveys to benchmark your performance and make smarter decisions.
Scored Surveys
Ask questions to respondents, assign +ve or -ve values for the answer option, gather feedback, and score the responses.
Polls & Sidebar Forms
Gather actionable insights on product/website/content from your website visitors before they leave.

Web Forms
Quickly build and share web forms like contact us, product feedback, and job applications.
In-App Surveys
Collect contextual feedback from website visitors before they leave the website. Look for our product Qualaroo, for more advanced settings.
Popup Surveys
Survey website visitors in-the-moment to gather qualitative feedback and grow conversions.

NPS Surveys

Measure brand loyalty using custom NPS surveys. Get the pulse of your customers every 6 months and improve user experience.

Easy to Create
Build and share an NPS survey in minutes. Connect with ProProfs Help Desk to turn feedback into tickets, resolve issues, and track ratings overtime.
Organize Reports
Measure the customer success with daily, weekly, and monthly reports using graphical representations.
Track Each Response
Ensure actionable insight is acted upon by tagging and tracking every individual response.

Survey Scheduling
Schedule survey distribution and add a customized expiry message at the end of the survey.
Segregate Data
Achieve useful insight on detractors, passives, and promoters to take action.
Automatic Follow-up
Encourage further feedback from the NPS surveys with follow-up questions.

White-Labeling & Customization

Custom design your surveys to match your brand and your unique survey needs. Add your company logo and change colors to make it look like you.

Brand Your Surveys
Add your logo, use predefined themes, background images, colors, fonts, buttons, and create beautiful online surveys.
Welcome/Thank You Pages
Create personalized messages at the beginning or end of a survey based on the survey score.

Customized Display
Use a standalone form page or embed surveys into your website or blog with the look and feel of your brand.

Reporting & Analytics

Access survey results in real-time with insightful reports. Take a glance at the dashboard to get a complete overview of your survey success.

Recent Activity Reports
Instantly view and track activity across all your surveys at a glance and stay updated.
Customize Reports
Change the view of reports to view in the most favorable and understandable manner.
Export Data
Export survey results to access them anytime from your preferred device for future reference.

Analyze Easily
Excel, charts, and graphics to visualize how all the respondents answered your survey questions.
Gauge User Response
Track the number of attempts and comments made by the user to track their behavior and measure the survey’s completion rate.
Set Benchmarks
Compare your survey results across the industry standards to set goals and measure performance over time.

Sharing & Distribution

Share your surveys with your audience the way you want. You can email it without leaving the Survey dashboard, grab a direct link to your survey, embed it on your blog. website, or post on social media.

Email
Send surveys to respondents by entering their email IDs without ever leaving your ProProfs Survey dashboard.
Embed
You can embed a survey on your website or blog and collect survey responses for your visitors and customers.
Social Media
ProProfs lets you share surveys via your social media accounts and seek the opinions of your fan base easily.

Direct Link
Sharing reports can’t get easier - send reports as private URLs to the stakeholders.
Pop up
Use survey pop-ups that come alive when users click the survey button on a page.
Survey Redirects
Redirect a user to a particular webpage when they submit a survey, instead of showing the completion page.

Security & Permissions

Keep responses and personal data collected via online surveys confidential and in alignment with the Data Protection Act to gain respondents’ confidence.

Access Control Rules
Make surveys public or private. Password-protect them to give access to select users and groups and control access levels.
GDPR & ADA Compliant
ProProfs closely follows General Data Protection and ADA regulations and is committed to transparency, fairness, and accountability.
Single-Sign-On (SSO)
Automatically identify users who are already logged into your website and avoid the need for multiple log-ins.

Browser Security
Disable copy and print. Block access to survey on an IP address, set attempts allowed per user, and overall attempts.
Single Response Per User
Block repeated survey attempts from the same computer or IP address and limit one response per user.
Notifications
Authorize admin to set email notifications for survey takers or internal stakeholders whenever someone responds to a survey.

Smart Integrations

ProProfs connects seamlessly with your favorite CRM and marketing automation tools.

MailChimp

Integrate Survey Maker with MailChimp and grow your mailing lists.

Campaign Monitor

Campaign Monitor integration with Survey Maker to send automated emails to increase engagement.

Constant Contact

Integrate Survey Maker with Constant Contact to create forms and capture new contacts.

WordPress

WordPress integration to gather feedback from your WordPress site visitors

Salesforce

Salesforce integration with Survey Maker to streamline your sales initiatives.

Zendesk

Integrate Zendesk with Survey Maker to store customer feedback as tickets and improve customer experience.

Freshdesk

Freshdesk integration with Survey Maker to provide a quick resolution to actionable feedback.

Help Desk

Survey Maker integration with Help Desk to resolve customer queries instantly via chat.

Knowledge Base

Integrate Knowledge Base with Survey Maker to equip your customers with self-help.

ActiveCampaign

Integrate Survey maker with ActiveCampaign to capture survey taker's information.

Human Support

24x7 Instant Support
We are here to help if you need us. We have live chat, human phone support, and a huge knowledge base for instant self-help.

Custom Billing
No need to pay for features you don’t need. Pay only for the responses you receive and save money.

Awards & Press

Leader: Survey & Polling Software Awards, Crozdesk

Winner: Bronze Stevie, American Business Awards

Winner: High Performer Awards, G2.com

Winner: Great User Experience, FinancesOnline

Winner: Happiest User Satisfaction Award, Crozdesk

Need Help?

Talk to us on (855)776-7763

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