The Affordable User Feedback Software That's Delightfully Easy

Forever FREE for startups & small businesses with all premium features!

Email Surveys

Includes Email, Link, QR Code & Webform

Omni Channel (Web, App & Email)

Our full suite including Email + Qualaroo Nudge™, App, NPS/CES

Email surveys or forms using your email, link, QR code or our high delivery email (with reminders) designed to get you high response rate.

Free (up to 50 responses)

For startups & micro businesses



50 responses/forever free

(includes 500 emails sends & 10k pageviews)

Need 100+ monthly responses?

View Business Plan
Got Questions? Schedule a demo and get all your questions answered.

What's included in this price? Everything.

  • tick Unlimited Nudges™ and Surveys
    A web intercept survey used to gain insight into the user experience, measure satisfaction, or collect lead generation information. Collect from website, app or prototype.
  • tick Unlimited Domains
    Each domain and subdomain counts as a “domain.” For example, if your main domain is “,” then “” and “” will both be subdomains to that, and these qualify as 3 separate domains in this case.
  • tick Unlimited Administrators/Creators
    Enable multiple administrators to create & manage users from a single account.
  • tick NPS, CSAT, CES & more
    Track your NPS feedback & score over time to measure customer experience and pursue growth.
  • tick Nudge™ Placement
    Select the best position for your Nudge™ (Left, Right, Top, Bottom, Center).
  • tick Advanced Targeting
    Target users based on Identity, Geo Location, Cookie value, Custom Property, Optimizely experiments, and more.
  • tick Exit Survey
    Show the survey when the visitor is about to leave to uncover why they aren't converting.
  • tick 20+ Question Types Including Ratings & Buttons
    Build surveys for a variety of purposes using 10 different types of questions. Checkbox, Textbox,dropdown, radio, matrix, date, NPS, lead generator, binary Questions, messages with actions & redirects.
  • tick Nudge™ for Prototypes
    Capture user insights quickly at every stage of the design process.
  • tick Mobile Nudge™
    Get responses from users on mobile browsers.
  • tick Offline Authoring with Excel
    Import questions in bulk from any existing database, including Excel for email surveys.
  • tick 100+ Ready-to-Use Templates
    Use ready-to-use question templates to design any survey type.
  • tick Branching & Skip Logic
    Ask only those questions relevant to your audience and reduce survey completion time.
  • tick Accept File Uploads
    Allow email survey takers to upload files directly from their devices.
  • tick Advanced Integrations
    Segment, Slack, Tableau, HubSpot, Adobe Analytics, Zapier, Salesforce, Intercom, Fullstory, Sessioncam.
  • tick Sentiment Analysis by IBM Watson
    Use AI to save hours & work better. Know which feedback to review, automate sentiment analysis, visualize keywords and get emotional scores of feedback collected.
  • tick In App (iOS and Android)
    Gain valuable insights from your mobile app users for growing engagement, improving roadmap or capturing feedback with Qualaroo’s iOS and Android SDK.
  • tick Get Email Notifications & Delightful Reports
    Get email notifictions for every response, after 10 responses, as a daily digest, weekly digest or after 1st response
  • tick APIs, SAML, SSO
    Retrieve data from Qualaroo via APIs and override our CSS for greater design control outside of the Design interface. Also included is our Identity API so you can associate additional information about the user stoed in your login system (such as name, email, purchases etc) with survey responses.
  • tick Link Nudge™
    Share a Nudge™ survey as a link, allowing for easy distribution and wider reach of your user feedback collection.
  • tick Branding
    Look professional by adding your brand colors and logo to your Nudges™.
  • tick Reports & Analytics
    Understand the customer journey by seeing all responses of a single survey or group, response rate, views, domains etc.
  • tick Data Export
    Export your reports and data for analysis, review, marketing & sales efforts.

Want Dedicated Onboarding & Success? Try Business Plan. With a Dedicated Onboarding Manager & Delightful Support!
Get 24/7 email, phone, and live chat support. Enjoy personalized onboarding and support with a dedicated Success Manager.

Add our White Label Package for just $300/ year

Offer improved branding & experience by removing "Powered By" links.

All Plans Include

  • Survey templates for NPS®, CSAT, CES & more
  • Email Notification
  • Branching & Skip Logic
  • Branding
  • Data Export
  • Multi-Lingual Surveys
  • Reports & Analytics
  • Nudge™ Placement

We Believe Software Should Make You Happy

We are building a 100-year company with awesome human support

We are building a 100-year company with a mission to DELIGHT customers. People think we’re crazy to offer phone, chat, and email support. We still do it. When it comes to awesome support & building delightful software, we go the distance - try it, and you will love it.

You've Got Questions. We've Got Answers

What is a response?

A response is when someone takes your survey and submits their feedback.

Do I get notified when someone takes my survey?

Yes. You can set up your notification preferences under survey settings.

When are the monthly responses reset?

We reset the response counter for you on the 1st of every month.

What are groups and classrooms?

Groups allow you to create teams in a business (sales, marketing, etc.) or students in a class. There is a lot you can do with groups such as centrally assign surveys and assessments to members of the group, pull up reports, send reminders, etc. Each member gets their own login credentials and a unique portal from where they can access content, receive messages, and participate in discussions. Such collaboration between users and groups is called a Classroom.

Can I capture information about survey takers?

Yes. You can capture all the information you want, including email, employee ID, or any custom field you create.

What are administrative accounts?

Administrative accounts allow you to have multiple administrators who can create and administer quizzes or surveys within a single enterprise account. All accounts are centrally managed and controlled by the enterprise.

Can I change plans at any time?

Of course. Simply email [email protected] and we can bill you the prorated difference between old and new plan.

Are there per-user fees?

No. The price is all-inclusive.

Can I post a survey on my website?

Yes, you can even brand the survey and customize the look and feel to make it blend with your site. No programming is needed - just copy and paste the code we provide.

Can I create private surveys?

Yes, your surveys can be public or private and secure.

Can I use ProProfs for a one time event or occasionally?

Yes our free plan covers you for 10 responses / month. You can also sign up for a paid plan for the expected number of responses. You can pause and reactivate your subscription as needed directly from your account settings.

Is my data safe and secure?

Absolutely. Our state-of-the-art computer servers are hosted at a secure location that maintains multiple power feeds, fiber links, dedicated generators, and battery backup. ProProfs product software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all ProProfs plans include remote data backups to keep your data safe.

How long do you store data?

If you stop your subscription, you will be downgraded to the free version. Your surveys are never deleted and you can continue to have unlimited survey takers on our free plan. However, your premium features will be disabled and data such as survey attempts and scores will be deleted.

How do I cancel my plan?

It's simple. Just email [email protected]

What types of payment do you accept?

Currently, we accept Visa, MasterCard, & American Express. We do not accept PayPal. For purchases over $3000, we can accept check payments for an additional processing fee of $100. Please contact [email protected] if you are interested in this mode of payment.

How does the 15-day money back guarantee work?

If you cancel within 15 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

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