15 Best SurveyMonkey Alternatives & Competitors in 2023

Are you on the lookout for the best SurveyMonkey alternatives? Sit back and relax as your search ends right here.

Be it due to its catchy name or impressive features, SurveyMonkey has become a popular survey platform. Whether you wish to capture feedback from customers, employees, or people in your target markets, this tool will help you meet your goals. 

But there are certain serious limitations that make SurveyMonkey users switch to other tools. Slow and unresponsive customer service, lack of a free plan, cluttered dashboards, etc., make users question their investments. 

So if you have outgrown SurveyMonkey or exploring your options, this blog will offer all the help you need. 

After weeks of research, scanning the web, and comparing more than a dozen products, we found the best alternatives to SurveyMonkey. But before we jump to the list, let’s explore some of the limitations of SurveyMonkey.

Why Look For SurveyMonkey Alternatives?

As discussed above, despite its celebrity-like popularity, SurveyMonkey isn’t the perfect solution out there. Don’t believe us yet? Explore some common drawbacks of this tool in detail and decide for yourself. 

• No Free Trial: Even though SurveyMonkey offers a forever free plan, there is no free trial on offer. Well, now you might say, isn’t that the same thing? You can start with the forever free plan, but that will not allow you to explore and try out Premium features.
• The dashboard seems cluttered: When you open the platform to view your survey results, you are greeted with a cluttered dashboard. Too many data points in a single place can be overwhelming for new users. 
• The Standard Plan has serious limitations: The standard plan offered by SurveyMonkey is limited to only 1000 responses per month. This figure is quite low even if you have a small customer base. In addition, the plan misses out on key features such as survey customization, multilingual surveys, file uploads, data trends, and more. 
• Customer service needs improvements: A lot of online users have complained about SurveyMonkey’s average customer service. While some users feel their support team is unresponsive, others had difficulty getting refunds for their investments or canceling their subscriptions.

The 15 Best SurveyMonkey Alternatives in 2023

There are many popular online survey and form builders out there that offer better features and integrations. Let’s look at the top 15 most popular SurveyMonkey alternatives.

1. ProProfs Survey Maker

ProProfs Survey Maker is a free alternative to SurveyMonkey that can help your team meet your customer feedback and research goals at a fairly low cost. With a modern yet simple interface, you can easily select the right questions, question types, templates, and themes for your surveys. 

In addition to surveys, you can adopt multiple tools to collect feedback from your target audience. For example, you can share polls on social media, create engaging quizzes, or prepare tests and assessments for your students or employees. 

Top Features of ProProfs Survey Maker: 

• Monitor customer loyalty and churn with NPS surveys
• Get started quickly with 100+ expert-designed survey templates
• Choose from 20+ question types, including MCQ, rating scale, and button
• Add scoring and branching to survey questions
• Customize font, colors, buttons, etc., to create beautiful surveys

Why We Picked It, What is unique about ProProfs Survey Maker?

• 100,000+ ready-to-use questions
• Modern and simple user interface
• Affordable and flexible pricing
• Comes with a forever-free plan

Choose it for: NPS surveys, polls, quizzes, in-app surveys, branding & customization

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses, large enterprises

Pricing: 

Starts at $0.05/response/month

2. Qualaroo

Qualaroo is a powerful SurveyMonkey alternative offering user research and customer feedback tool that helps you instantly survey your website visitors or app users. You can run exit intent surveys on your e-commerce store to understand why customers are leaving without making a purchase. 

If you are building new software, app, or any other digital product, Qualaroo can be of great help. You can share surveys to capture UX (user experience) feedback at each stage of the design process. 

Top Features of Qualaroo: 

• Understand what visitors feel when they are browsing your website
• Run exit intent surveys to understand why customers are leaving
• Ask pricing feedback when someone is browsing your pricing page
• Capture feedback about your SaaS product
• Track mood metrics and keywords with sentiment analysis

Why We Picked It, What is unique about Qualaroo?

• Professionally designed questions and templates
• Conduct sentiment analysis powered by IBM Watson
• No coding skills required

Choose it for: Sentiment analysis, UX feedback, website surveys, product feedback

3rd party integrations allowed: Yes

Suited for: Medium businesses, large enterprises

Pricing: 

Starts at $80/month

3. GoogleForms

Google Forms is a simple form and survey builder offered by Google. This SurveyMonkey competitor has made it quite effortless for users to create forms. For example, you can choose from multiple question types, drag-and-drop to arrange the questions, and customize values. 

Another remarkable feature of this SurveyMonkey alternative is custom logic. This allows you to present questions based on the previous responses of your survey takers. The platform even comes with robust security and privacy features. 

Top Features of GoogleForms: 

• View survey stats with the help of charts and graphs
• Access, create, and edit forms using multiple devices
• Add collaborators to draft the best questions
• View survey reports in Google Sheets for deeper analysis
• Embed forms on your website or share them with your audience via a link 

Why We Picked It, What is unique about GoogleForms?

• Reporting charts are updated in real-time 
• Leverage internal collaboration features
• Use built-in-intelligence to receive only the right information

Choose it for: Simple interface, in-depth forms, mass sharing, Google integrations

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing:

Starts at $12/user/month (As a part of Google Workspace)

Related Read: 25 Best GoogleForms Alternatives & Competitors

4. Typeform

Typeform is one of the leading SurveyMonkey alternatives in the market that deserves to be on your list. You can use this powerful tool to engage your audience with beautiful forms, surveys, and quizzes. 

With built-in photo and video libraries, Typeform can help you bring your surveys and forms to life. Moreover, with custom layouts and themes, you can easily customize your survey according to the unique tastes of your audience. 

Top Features of Typeform: 

• Ask the relevant follow-up questions with conditional logic
• Embed surveys on your website or share via email
• Track metrics such as survey completion rate, the average time to complete, etc. 
• Share data with third-party tools for deeper analysis
• Connect with Slack, Asana, Canva, and other apps

Why We Picked It, What is unique about Typeform?

• Multiple integration options
• Collaborate with like-minded creators on the Typeform community
• View the most popular survey templates and categories 

Choose it for: Lead generation, polls, evaluation forms, multiple integrations

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing: 

Starts at $25/month

Related Read: Best Typeform Alternatives

5. Qualtrics

Qualtrics is one of the best alternatives to SurveyMonkey & a powerful customer experience (CX) platform & that is used by the leading brands of the world. Predictive analytics will help your business understand what customers will do next and their future concerns. 

You can create your surveys in minutes with a library of 100+ question types and a drag-and-drop feature. In addition, all Qualtrics survey templates are designed by Ph.D. survey scientists and experts from across the globe. 

Top Features of Qualtrics: 

• Create role-based dashboards to share the right insights with the right people
• Leverage 50+ online survey templates for faster survey creation 
• Identify at-risk customers and reduce customer churn
• Create tickets when customers share important or negative feedback
• Improve the employee experience with employee satisfaction surveys

Why We Picked It, What is unique about Qualtrics?

• Collect customer feedback via chatbots
• Leverage templates designed by experts

Choose it for: CX metrics, NPS surveys, employee experience

3rd party integrations allowed: Yes

Suited for: Medium businesses, large enterprises

Pricing: 

Get in touch with the company for a quote.

Related Read: Top 10 Qualtrics Alternatives & Competitors

6. Zoho Survey

Zoho Survey is another great SurveyMonkey alternative & a simple survey tool designed to meet the feedback collection needs of small businesses. With over 25 question types, you can create meaningful surveys that include all relevant questions related to your research goals. 

This SurveyMonkey alternative makes the most of your email and social media campaigns by taking feedback about them in real-time. In addition, you can create thoughtful online polls and share them with your audience via email or social media platforms. 

Top Features of Zoho Survey: 

• Use SSL protection to make your surveys safe and private
• Customize your reports to quickly analyze your survey responses
• Invite team members to edit survey questions and other elements
• Share your surveys via email, social media, or QR codes
• Use Android and iOS mobile apps

Why We Picked It, What is unique about Zoho Survey?

• You can buy your responses (specific audience) from Zoho Desk
• Robust internal collaboration features
• Drag-and-drop questions 

Choose it for: Multi-lingual surveys, drag-and-drop questions, customizable themes

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing: 

Starts at $25/month

Related Read: Best Zoho Survey Alternatives & Competitors

7. QuestionPro

QuestionPro is another free alternative to SurveyMonkey that helps you create amazing surveys using pre-designed templates or from scratch. To avoid asking the wrong questions, you can create appropriate surveys using multiple question types. 

QuestionPro allows you to customize the survey flow with 10+ conditional logic methods. For instance, you can save your respondent’s time with text-based, compound, quota control, matrix, and other branching techniques. 

Top Features of QuestionPro: 

• Upload your company logo to maintain consistent branding
• Export your survey data to Google Sheet for better analysis
• Leverage AI to automatically segment open-ended feedback
• Add audio or video files to your surveys
• Integrate with popular CRM tools such as Salesforce, MS Dynamics, Zoho Sales, etc. 

Why We Picked It, What is unique about QuestionPro?

• Create surveys in multiple languages
• Engage your audience with a smiley rating scale
• Allow respondents to share surveys with their friends 

Choose it for: Advanced branching logic, heatmap analysis, folder organization

3rd party integrations allowed: Yes

Suited for: Medium businesses, large enterprises

Pricing: 

Starts at $99/month

8. Sogolytics

Sogolytics, previously known as SoGoSurvey, is another tool similar to SurveyMonkey that allows your business to create professional-looking surveys in a matter of minutes. With smart personalization and customization features, you can encourage greater participation and get the results you want. 

Sogolytics offers numerous survey distribution channels to reach your target audience. For instance, you can send customized email surveys, embed them on your website, help center, or blog, or share them on social media. 

Top Features of Sogolytics: 

• Apply survey logic and branching to questions
• Share automated reminders with people to generate maximum responses
• Visualize survey results with charts and tables
• Set a character limit to end-ended questions
• Create and share online quizzes, tests, and exams

Why We Picked It, What is unique about Sogolytics?

• Run anonymous surveys
• Get started with a forever free plan
• Post your surveys on LinkedIn and G+

Choose it for: Multilingual surveys, survey analytics, automated reminders

3rd party integrations allowed: Yes

Suited for: Small to mid-sized businesses

Pricing: 

Get in touch with the company for a quote.

Related Read: Sogolytics Alterntives

9. Formstack

Formstack is an impressive SurveyMonkey alternatives tool that can be used to create professional-looking forms and surveys. With a simple drag-and-drop builder, you can select the right questions for your survey and arrange their order based on your needs. 

To capture maximum responses, you can embed your surveys on your website, share them via email or social media, or conduct them in person. So no matter where your audience is, your surveys will always be accessible to them. 

Top Features of Formstack: 

• Create mobile-responsive surveys for your audience
• Ask only relevant questions with conditional logic
• Receive survey notifications via email
• You can choose to share only one survey question at a time
• Test the different variations of forms and surveys with A/B testing

Why We Picked It, What is unique about Formstack?

• Leverage CSS tools to create your own themes
• Capture data even when customers abandon their forms
• Identify which fields are causing abandonment

Choose it for: Import forms, conditional logic, electronic signatures

3rd party integrations allowed: Yes

Suited for: Small to mid-sized businesses, large enterprises

Pricing: 

Starts at $50/month

10. CrowdSignal

CrowdSignal is another SurveyMonkey alternative with a drag-and-drop builder that helps you create polls and surveys in simple steps. You can place your surveys where your customers are: Twitter, Facebook, or WordPress. In addition to these channels, you can even share your polls and surveys via email. 

CrowdSignal helps you gain complete control over your survey data. For instance, you can easily export your survey and poll results to Google Sheets and Microsoft Excel. 

Top Features of CrowdSignal: 

• Create and publish surveys, forms, polls, quizzes, etc. 
• Customize your survey on your own with CSS
• Share your survey or forms using your business URL
• Watch your survey results in real-time
• Avoid duplicate responses with IP restrictions

Why We Picked It, What is unique about CrowdSignal?

• Explore tips and how-to articles using CrowdSignal’s online help center
• Export survey results in multiple file formats
• Collect responses from people in-person 

Choose it for: Quizzes, data export, conditional branching, email surveys

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing: 

Starts at $15/month

11. LimeSurvey

LimeSurvey is another SurveyMonkey competitor & a versatile survey tool that helps you discover people’s opinions of your products, services, or other topics. Whether you wish to create a simple questionnaire or an in-depth survey with conditional logic and quota management, the tool has all the features you need. 

As a powerful SurveyMonkey alternative, LimeSurvey helps you share surveys with customers using your company domain. This will make your surveys more credible to your audience and increase response rates. 

Top Features of LimeSurvey: 

• Limit survey responses by creating an expert panel 
• Integrate survey on your website and capture their attention while they browse
• Create surveys in 80 languages and reach your global audience
• Personalize your survey with company themes and colors
• Create polls to understand website visitors better 

Why We Picked It, What is unique about LimeSurvey?

• You can install the community version on your own servers
• Leverage 28+ question types

Choose it for: Unlimited users, market research, quota management

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing: 

Starts at $34/month

12. SurveyPlanet

SurveyPlanet is a free SurveyMonkey competitor that helps you design your surveys, share them online, and review your survey responses from a single platform.

The SurveyMonkey alternative comes with multiple theme designs to help you bring your surveys to life. If you still cannot find something suitable, you can use their theme designer to create unique and beautiful themes as per your requirements. 

Top Features of SurveyPlanet: 

• Add images to your survey’s opening and closing messages
• Create surveys compatible with desktops, laptops,  and mobile devices
• Preview your surveys before you share them with customers
• Create surveys in English, Spanish, and 30 other languages
• Explore hundreds of pre-written questions to save time  

Why We Picked It, What is unique about SurveyPlanet?

• Create multilingual surveys
• Easy-to-use and stylish interface
• Skip irrelevant questions with skip logic

Choose it for: Survey themes, SSL security, reporting filters, question branching

3rd party integrations allowed: Yes

Suited for: Startups, small to mid-sized businesses

Pricing: 

Starts at $20/month

Realated Read: Best SurveyPlanet Alternatives

13. Alchemer

Alchemer is another one of the top SurveyMonkey alternative tool used for market researchers and customer experience professionals as it can help them boost customer feedback management. If you are a sales professional, this will allow you to engage prospects and ensure they end up buying from your brand. 

Alchemer allows market researchers to get closer to their target audience. With advanced logic, segmentation, and conjoint analysis, you can tap into any market and understand the unique needs of your audience. 

Top Features of Alchemer: 

• Leverage pre-configured Net Promoter Score surveys
• Easily integrate with CRM and Business Intelligence tools
• Receive professional assistance from setup to launch
• Build and track strong voice-of-the-customer programs
• Create your surveys in an instant with 40+ question types 

Why We Picked It, What is unique about Alchemer?

• Notify team members when negative feedback is received
• Set user roles and permissions

Choose it for: Activity dashboard, campaign management, question library

3rd party integrations allowed: Yes

Suited for: Medium businesses, large enterprises

Pricing: 

Starts at $49/user/month

Related Read: Alchemer Alternatives & Competitors

14. AskNicely

AskNicely is one of the popular alternatives to SurveyMonkey that can help your business capture customer opinions and take relevant actions. You can quickly visualize the impact of CX on business growth metrics such as referrals, repeat buys, average customer spending, and more.

The tool allows you to present customer feedback on different screens such as TV, mobile app, Slack, and PowerPoint. In addition to this, you can integrate AskNicely with the leading CRM tools, including Salesforce. 

Top Features of AskNicely: 

• Monitor the customer experience with NPS surveys
• Take necessary actions on customer feedback and close the feedback loop
• Capture employee feedback consistently and build better teams 
• Get reliable feedback via email, SMS, website, and other channels
• Capture feedback right after their customer service interactions

Why We Picked It, What is unique about AskNicely?

• Multiple survey template options
• Monitor NPS, CES, & CSAT

Choose it for: Anonymous feedback, customer segmentation, skip logic, third-party integrations

3rd party integrations allowed: Yes

Suited for: Medium businesses, large enterprises

Pricing: 

Get in touch with the company for a quote.

15. Pointerpro

Pointerpro is the only SurveyMonkey alternative that helps you generate personalized PDF reports right after survey completion. You can share each respondent with a personalized report based on their feedback or assessment answers. 

Pointerpro helps you build all types of assessments for your audience. You can build personality assessments, maturity assessments, 360 assessments, competency quizzes, and more. This is the reason it is one the best SurveyMonkey alternatives our there in the market.

Top Features of Pointerpro: 

• Make every survey your own with white label features
• Brand your assessment reports, dashboards, and editor
• Gain actionable insights to scale your business
• Monitor brand awareness among your target audience
• Keep customers engaged by asking a single question at a time

Why We Picked It, What is unique about Pointerpro?

• View instant survey results
• Leverage mobile-friendly survey templates 

Choose it for: Offline surveys, multiple question types, question piping

3rd party integrations allowed: Yes

Suited for: Small to mid-sized businesses, large enterprises

Pricing: 

Starts at $49/month

Take the Pulse of Your Audience With the Best SurveyMonkey Alternative

It’s hard to ignore the rising popularity of SurveyMonkey and the features it brings to the table. Despite the advantages, the tool falls short in multiple areas – poor customer service, unavailability of a free plan, cluttered dashboards, etc. 

To help you rise above these challenges, we have compiled a comprehensive list of the best SurveyMonkey alternatives. All the tools have been diligently picked after intensive research, feature-by-feature comparison, and analysis. 

If you are looking for a simple SurveyMonkey alternative that comes loaded with powerful features, ProProfs Survey Maker can be your ideal survey partner. You can capture feedback using surveys, polls, forms, quizzes, popups, and more. If you wish to quickly make sense of open-ended feedback, you can opt for Qualaroo. To create the best-looking and in-depth forms, you can bet on Formstack.