11 Best Employee Survey Tools and Software for 2024

Your rivals may seamlessly duplicate your strategies or price points, but there’s one aspect they’ll struggle to replicate — an outstanding employee experience.

That’s the reason why companies gravitate towards employee survey software. 

These digital tools excel in capturing employee sentiment and engagement across various touchpoints. You can monitor employee-related metrics such as Employee Net Promoter Score (eNPS), job satisfaction, and their experience with your company culture.

Yet, with an abundance of choices comes indecision.

Fear not! In this article, we’re going to explore the top 12 employee survey software for 2024, making your selection process undeniably simpler.

But before that, here’s a sneak peek of all the tools we’ll be covering:

Top 11 Employee Survey Tools and Software

I have compiled this list based on my experience, industry colleagues’ recommendations, reviews on top software comparison sites, and customer testimonials. This ensures that all these tools are reliable solutions that can help you gain insights into employees’ perspectives. 

1. ProProfs Survey Maker – Best for comprehensive employee surveys

Watch: How to Create a Survey Using ProProfs Survey Maker 

As a long-time user of ProProfs Survey Maker, I can confidently say that it is a fantastic tool with features extending far beyond simple survey creation. It offers over 100 customizable templates, a variety of question types, and automation capabilities that save a significant amount of time.

Its user-friendly interface makes it incredibly easy to create surveys tailored to my organization’s specific needs. Plus, advanced features like survey logic and branching enable us to create dynamic and engaging surveys.

Besides, I particularly appreciate the survey filters, which ensure we collect responses from our employees only. The ability to include multimedia, such as images and videos, in our surveys has made them more interactive and engaging for our employees.

The real-time analytics dashboard provides valuable insights into employee satisfaction and engagement levels, allowing us to identify areas for improvement.

ProProfs Survey Maker has truly helped us take action on employee feedback and improve our company culture and employee morale.

What You Will Like:

• 100,000 pre-made questions and over 100 modifiable templates facilitating efficient survey creation
• Convenient survey distribution with sharing options across social media platforms or embedding on websites
• Unique functionality, such as smart triggers, survey scoring, branching, and skip logic for a personalized survey experience
• Seamless integrations with popular CRM applications, providing comprehensive analytics and reports

What You May Not Like:

• Despite having a substantial volume of pre-made questions, specific industries might find these questions too generic
• The basic plan is limited to just one administrator

Pricing: 

Starts at $19/month.

2. Trakstar – Best for employee tracking

Image Source: Trakstar Help Center

Trakstar is a comprehensive employee engagement software that goes beyond just employee management. The tool plays a pivotal role in talent management and enhances work culture through effective survey management.

Its cutting-edge features provide a deep analysis of pulse survey results, helping you understand engagement scores, response rates, comments, and trending patterns. It provides broad-based visibility into your organization’s health and can correlate data from performance reviews, check-ins, and pulse surveys.

What I liked about Trakstar’s employee engagement analytics is that it eliminates bias, thus providing a clear picture of your influence on your workforce. 

This solution is designed to help shape your engagement strategy, report findings to stakeholders, and make informed decisions to foster the work culture you envision.

What You Will Like:

• Powerful analytics for an in-depth understanding of employee engagement and response rates
• Beautifully designed reports that allow for easy interpretation and presentation of survey results
• Data-driven insights based on real-life interactions with your employees, including performance reviews and check-ins
• Features like Applicant Tracking, Automated Workflow, In-app Training, etc., to influence strategic decision-making, fostering a positive culture within your organization

What You May Not Like:

• Lacks integrations with tools like Trello, Jira, Asana, etc., which could limit its applicability if your organization uses these tools
• Limited customization options reduce its flexibility to cater to unique organizational needs

Pricing: 

Trakstar does not publicly disclose pricing information on its website. You have to get in touch with the vendor for a custom quote based on your unique needs.

3. Officevibe – Best for employee experience management

Image Source: Officevibe

Officevibe is an employee experience platform designed to boost engagement and performance. It provides tools for pulse surveys, eNPS scoring, anonymous feedback and messaging, performance reviews, goals and OKRs, and one-on-one meetings.

I was extremely impressed by its employee recognition feature, which enables peer-to-peer recognition and promotes a positive work culture.

With tools for employee surveying & feedback, recognition, OKRs, performance reviews, and more, you can engage and retain your top talent.

What You Will Like:

• Intuitive tools for employee engagement, including pulse surveys, feedback, and recognition
• Helps evaluate employee performance with reviews and goal-setting
• Supports managers with resources for leading remote and hybrid teams
• Seamless integrations with Slack, Yammer, Microsoft Teams, Office 365, and Google

What You May Not Like:

• Lacks extensive customization options and survey creation tools
• Some questions aren’t customizable 

Pricing: 

Free plan available without templates, segmentation, data exporting, etc. Paid options start at $3.50/month.

4. Perceptyx – Best for capturing employee insights

Image Source: Perceptyx Product Catalog

Perceptyx is a comprehensive employee engagement and experience platform strongly focused on people analytics and surveys.

It boasts a broad suite of robust tools that allow organizations to deeply understand the pulse of their employees and foster an environment conducive to peak performance.

Aside from its sophisticated employee listening and feedback system, Perceptyx also offers advanced analytics and benchmarking features that help companies dive deep into their data, pinpoint actionable insights, and build strategic plans.

What You Will Like:

• Comprehensive employee listening and feedback tools for better engagement
• Advanced people analytics to identify trends and uncover issues
• Customizable survey platform to focus on specific organizational needs
• Seamless integrations with HRIS and other systems to support data-driven decision-making

What You May Not Like:

• The platform’s capabilities may be overwhelming for small organizations
• Survey questions could be more diverse

Pricing: 

Perceptyx does not provide pricing information on their website. Please inquire directly to obtain a custom quote for your organization.

5. Qualtrics – Best for comprehensive employee experience management

Image Source: Qualtrics

When I first explored Qualtrics, I was amazed by the array of features that position it as a superior employee experience management solution. It offers personalized options, such as custom branding integration with a user-friendly interface, providing a seamless transition for your team.

Qualtrics’ expansive survey library and templates empower you to design captivating surveys with minimal effort. Additionally, the platform supports a diverse range of formats, including existing documents, images, videos, and more, allowing you to craft unique experiences.

Qualtrics enables you to fine-tune your engagement portal in perfect alignment with your organization’s objectives. The ability to issue branded reports and dashboards with your logo and relevant metrics adds a professional touch that resonates with all levels of your workforce.

What You Will Like:

• Real-time feedback collection to stay on top of organizational trends
• In-depth analytics providing actionable insights for better decision-making
• Surveys designed by industrial-organizational psychologists to produce accurate results
• Executive and manager dashboards with team and individual reports for targeted improvement

What You May Not Like:

• The extensive list of features may be overwhelming, especially for smaller organizations
• Reports can take a while to load if you’re trying to analyze large data sets

Pricing: 

Qualtrics does not disclose pricing information on their website. Please contact the company directly for pricing details.

6. ClearCompany – Best for talent management

Image Source: ClearCompany

Upon my first encounter with ClearCompany, I discovered a refreshingly innovative employee engagement software. It offers an extensive set of powerful tools for elevating productivity, fostering employee loyalty, and nurturing a vibrant company culture. 

I was able to celebrate every vital employee milestone. This not only inspired motivation but also cultivated a sense of pride and loyalty among the workforce.

Strategic goal planning is another crucial aspect of ClearCompany’s functionality. It facilitates a comprehensive planning process, encouraging employees to align their objectives with the company’s vision.

Finally, ClearCompany upholds the value of open communication through its employee survey feature. Capturing genuine employee feedback in real time, this module gleans insightful data that facilitates decision-making.

What You Will Like:

• Extensive features like peer-to-peer recognition, goal alignment, and feedback tools
• Pre-built survey capability to assess employee retention and benefits
• Employee milestones and celebrations feature promote a positive culture
• Strong emphasis on goal alignment and collaboration between employees and managers

What You May Not Like:

• Occasional performance issues where the software may become slow and reload during use
• The tool’s laser focus on engagement analysis could lead to a lack in its overall survey experience

Pricing: 

The company offers customized quotes based on individual requirements.

7. SurveySparrow – Best for highly customizable surveys

Image Source: SurveySparrow

When I had the chance to experiment with SurveySparrow, I some amazing features that established it as a superior platform for creating interactive and engaging surveys in my eyes.

The tool allows for a high degree of personalization, including the ability to choose from different survey themes to ensure a consistent user experience.

SurveySparrow’s comprehensive approach provided more than just an easy-to-use design interface; it delivered an end-to-end solution for capturing employee feedback. 

The wide range of templates made it easy for me to create effective surveys in a matter of minutes. The defining feature here is the ability to incorporate a variety of question types and interaction styles to ensure the collection of comprehensive feedback.

The platform allowed me to fine-tune my survey experiences to align flawlessly with the goals of our feedback collection efforts. The option to customize each survey’s closing message added a personal touch, while the automated deployment schedules ensured consistency.

From survey layout designs to language preferences, SurveySparrow places every element under your control. The inclusion of features such as different question types, rating scales, and appealing images significantly enriches the survey-taking experience.

What You Will Like:

• User-friendly interface with customizable and engaging survey options
• Rich analytics for gaining actionable insights
• Enables automation, offering recurring surveys that capture the mood of the employees continually
• Provides multi-channel sharing options for wider reach, such as, via emails, links, SMS, QR-codes, social media, and email embed codes

What You May Not Like:

• There might be a learning curve for non-tech-savvy users due to multiple customization options
• More comprehensive features come only with higher pricing plans

Pricing: 

Basic plan for individuals start at $19/month.

8. Culture Amp – Best for complete employee insights

Image Source: Culture Amp

Culture Amp is an innovative platform designed to boost employee engagement through tactically designed surveys, paired with comprehensive analytics to pinpoint key focus areas for augmentation.

As soon as I began my journey with Culture Amp, I was pleasantly surprised by the wealth of features it offers. It extends capabilities like branding with your company’s logo and selection from an array of layout themes and color palettes to maintain consistency.

What makes it truly exciting is the independence to incorporate pre-existing company documents, images, and videos to construct data collection tools entirely from scratch. 

You can customize your employee engagement hub with different settings and configurations to match your organization’s goals. This includes creating personalized recognition certificates with your company’s logo and details.

There are also automated reminders to help keep the feedback process organized and focused on compliance.

These features serve to enrich the experience, making feedback collection and providing a tad more enjoyable and less of an administrative chore.

What You Will Like:

• Comprehensive and customizable surveys for diverse feedback
• AI-powered performance insights to foster continuous improvement and growth.
• Tailored onboarding experiences with an intuitive platform for new hires.
• Actionable insights and recommended actions to enhance employee experiences and identify areas of improvement
• Customized HR metrics dashboard to track progress and measure success

What You May Not Like:

• The complexity of extensive features may be overwhelming for some users
• It has a steep learning curve, especially for non-tech-savvy users

Pricing: 

You can request a quote for a specific pricing module, but paid plans usually start from around $11/user/month.

9. SurveyMonkey – Best for versatile surveys

Image Source: G2

SurveyMonkey offers a versatile platform for designing and implementing employee surveys with ease. It has professional, pre-built templates enhanced with potent analytical tools. This supports a deeper understanding of employee feedback, thus facilitating an enriched work environment.

My first-hand experience with SurveyMonkey positioned it as an exceptional survey management platform. I could customize surveys with my organization’s logo, themes, and color schemes, ensuring consistent branding throughout the survey process.

An added advantage is its seamless integration with your existing resources: pour in your documents, images, videos, and even PDFs to build your survey from the ground up. 

You can also enhance the participation experience with gamification elements like points, badges, and leaderboards, ensuring an interactive feedback-gathering process. 

What You Will Like:

• Easy-to-use interface that allows for straightforward survey creation
• The ability to share surveys via custom links, QR code, email, social media, or website embedding
• You can include complex question branching logic in surveys
• Easily personalize surveys by adding your own logos and images
• Randomizing questions can help reduce the question order bias
• Users can get started quickly by using pre-built survey templates

What You May Not Like:

• The free plan offers limited functionality, making in restrictive for most businesses 
• Extensive features and customization might be overwhelming for new users

Pricing: 

SurveyMonkey offers a free plan for individuals with limited questions and responses. Paid options start at $25 per user/month.

10. monday.com – Best for team alignment

Image Source: monday.com Templates

monday.com presents an intricate yet user-friendly employee engagement survey template that enables organizations to establish a well-structured system for conducting employee surveys and documenting responses.

Once I began working with Monday.com, I was delighted with the vast assortment of features that set it apart as a top-tier employee engagement tool. Capabilities such as incorporating your company’s logo and selecting from a broad spectrum of themes and color schemes strengthen your company’s branding strategy.

CultureAmp provides easy-to-use templates to create engaging surveys quickly. The platform also allows you to upload your own content such as documents, images, videos, podcasts, and PDFs. This way, you can create surveys that feel familiar and bring everyone together.

Granting personalized, branded certificates using logos and individual details adds a pinch of motivation that can bolster response rates. Simultaneously, automated reminders maintain a rhythm and ensure compliance and punctuality.

What You Will Like:

• In-built customizable surveys for efficient assessment of employee engagement
• Automated feedback tracker integrating multiple-choice and open-ended survey results
• Allows HR managers to assess employee satisfaction easily
• Capable of addressing company-wide concerns efficiently

What You May Not Like:

• As an overall workflow tool, the functionality for surveys can be less developed compared to specialized survey platforms
• High-end features and integrations come with more expensive pricing tiers

Pricing: 

Starts at $8/seat/month.

11. Zoho Survey – Best for easy survey creation

Image Source: Zoho Knowledge Base

Zoho Survey is an all-encompassing survey solution designed to aid organizations in efficiently monitoring employee engagement via comprehensive eNPS (Employee Net Promoter Score) surveys.

It serves as a radar to capture a complete snapshot of employee sentiments, delivering valuable insights necessary for empowering workplace culture.

Zoho Survey offers a wide range of customizable, ready-made survey templates that you can use as they are. Or, you can create your survey forms with any question you deem suited to your objective.

You can add various question types like multiple choice, rating scales, matrices, and open-text responses, and make your surveys more engaging and tailored to your audience by incorporating logic, branching, piping, and scoring.

Gamification elements such as points and leaderboards not only engage but also motivate employees, transforming the perception of surveys from a mundane task to a fun, rewarding experience.

What You Will Like:

• Built-in eNPS surveys focused on employee experience management
• Complements Zoho’s wide range of productivity and business management software
• Simplified process to create, send, and analyze feedback
• Ability to create surveys easily with drag and drop, logic, and preview features
• Strong spam protection with CAPTCHA and IP blocking features to save your surveys from spam and bots
• Option to translate the surveys into multiple languages, allowing for a wider reach

What You May Not Like:

• Advanced features and analytics come with higher-tier plans
• Limited customization options compared to more specialized tools

Pricing: 

Free plan available with limited questions, responses, templates, etc. Paid options start at $20 per month.

Which Is the Best Employee Survey Software for You?

Well, now you have a list of the best employee survey software at your fingertips. But the work is far from being done – you have to choose one that fits your organizational requirements the most! 

Understandably, selecting the right tool from this list can be a difficult decision as they all seem to offer unique advantages and features. However, it is important to consider your survey needs, the audience you are surveying, and other relevant factors before making a final choice. 

Based on that, here are my top three recommendations from the list:

Option A: ProProfs Survey Maker

This is an intuitive and customizable employee survey software that offers a user-friendly interface and advanced features like survey logic and branching. It provides real-time analytics and multimedia options to create engaging surveys.

Option B: SurveyMonkey

It is a popular employee survey tool that allows easy creation of surveys with multiple question types. It provides real-time data analysis, customizable templates, and survey distribution options, making it suitable for various employee feedback needs.

Option C: Qualtrics

Qualtrics is a robust employee survey software offering a comprehensive suite of features, including pulse surveys, employee experience management, and advanced analytics. It provides actionable insights to enhance employee engagement, productivity, and overall satisfaction.

If you ask me, I’d recommend using ProProfs Survey Maker. It is a user-friendly tool with a wide range of features, including survey filtering, multimedia capabilities, polls & sidebars, and survey scheduling, and has consistently delivered excellent results for me, regardless of the purpose of the survey.

Frequently Asked Questions

What to look for in an employee survey tool?

Look for features like customization options, advanced question types, survey logic, real-time analytics, data security, easy distribution, and multi-platform compatibility to ensure an effective and user-friendly employee survey tool.

How much do employee survey tools cost?

The cost of employee survey tools can vary depending on factors like the provider, features, number of users, and survey frequency. Some tools offer free plans with limited features, while others may have tiered pricing models or require contacting the vendor for a customized quote. Affordable tools like ProProfs Survey Maker offer all the premium features at just $19/month, so that is an option you can consider too.

What questions should I include in an employee engagement survey?

Include questions about job satisfaction, work-life balance, career development, communication, recognition, leadership, teamwork, and overall engagement. It’s crucial to have a mix of rating scales, open-ended questions, and specific actionable feedback prompts.

To learn more about creating effective employee engagement surveys,

Watch: 6 Quick Tips to Create Awesome Employee Engagement Surveys

 

How often should I be sending employee engagement surveys?

The frequency of sending employee engagement surveys depends on factors like organizational culture, size, and specific goals. Some organizations opt for annual or bi-annual surveys, while others prefer more frequent pulse surveys, typically ranging from monthly to quarterly intervals.

What should an employee engagement survey measure?

An employee engagement survey should measure factors like overall employee satisfaction, motivation, commitment, loyalty, alignment with company values, perception of management, communication effectiveness, opportunities for growth, and work-life balance. It aims to gauge the overall emotional connection and level of engagement employees have with their work and the organization.