Jared Cornell

Author

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, Foundr, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn.

Articles by Jared Cornell

How to Create an Effective Community Survey: A Comprehensive Guide + Examples

A community survey lets survey takers know about a particular community where they intend to gather information. It’s applicable across multiple sectors, such as government, law enforcement, community improvement organizations, and even business! If you are a business owner, community survey questions can reveal vital information like market demand, target demographics, the acceptability of your...
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Yes or No Questions: 60+ Question Examples to Include in Your Survey

Ever sent out a survey and heard crickets?  Yeah, we’ve all been there. The problem is often the questions themselves—too long, too complicated, and too boring.  Yes or no survey questions can be your solution here. They’re short, to the point, and easy to answer. In this blog, we will explore this concept in extensive...
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What Is a White Label Survey & How to Create One: A Complete Guide

Many businesses struggle with generic survey platforms that dilute their branding and create a disconnected experience for respondents.  Having another company’s logo plastered on your survey can diminish your credibility and make your brand look less professional, resulting in fewer responses. White label surveys offer the solution by providing the freedom and flexibility to create...
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20+ Best eNPS Survey Questions to Measure Employee Loyalty

Customer loyalty is often highlighted as a cornerstone of success, but who ensures your brand consistently earns the trust and satisfaction of loyal customers? The answer is clear: your employees. Therefore, asking good eNPS survey questions from time to time and actively responding to factors that could affect the score is what will keep your...
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20+ Anonymous Employee Survey Questions to Ask Your Employees

We know that employee surveys are the best way to know how employees feel about their work. But why should they be anonymous? Well, anonymous employee surveys are crucial because, more often than not, employees hold back on giving their true opinions for fear of repercussions. When there are no such barriers and employees are...
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