Jared Cornell

Jared Cornell

Jared is a customer support expert. He has been published in CrazyEgg, Foundr, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn.

My Articles

10 Best LimeSurvey Alternatives & Competitors for 2023

Looking for a good alternative to the LimeSurvey tool? Well, we got you covered. Limesurvey is a fantastic open-source application with tons of features to create and manage surveys. Those who have used it know it’s a solid survey software option. So why would anyone look for an alternative? Because each customer is different and...
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10 Best WPForms Alternatives & Competitors for 2023

If you are searching for WPForms alternatives, this blog is for you. WPForms is one of the most popular form builder plugins for WordPress sites. It provides a ton of features to build different form types like registration, feedback, order, and more. But that doesn’t mean it’s a good fit for every business. So many...
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Top 10 Formsite Alternatives to Build the Customer Feedback Loop

Formsite is undoubtedly one of the most popularly used survey tools in the market. However, if you are on the lookout for something more specific that fits your business requirements perfectly, it is good to know about tools that can offer you similar or even better features. While there are plenty of tools available in...
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13 Best Customer Experience Software to Create a Hype-Worthy CX

Your competitors can easily match your prices or discounts, but you know what’s hard to copy — An exceptional customer experience. According to a recent report, 77% of companies believe customer experience is a major competitive differentiator. It’s foundational to increasing customer loyalty and driving revenue growth. That’s why businesses turn to customer experience software....
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Net Promoter Score Survey: The Ultimate Guide for Growth

“Loyalty cannot be blueprinted. It cannot be produced on an assembly line. In fact, it cannot be manufactured at all, for its origin is the human heart-the center of self-respect and human dignity. It is a force which leaps into being only when conditions are exactly right for it-and it is a force very sensitive...
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Employee Net Promoter Score: Pros, Insider Tips, & How to Measure

Let us quiz you: “What do you consider to be one of the pillars of a successful company?”  If your answer is ‘talented employees,’ we’re on the same page. A reliable and dedicated workforce is critical to sustain a business and promote growth. And it all starts with a positive and growth-driven work environment. Otherwise,...
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20+ Employee Exit Survey Questions to Track Employee Attrition

It’s painful to see talented people leave the company. But smart employers use this opportunity to gather honest feedback from exiting employees about the workplace environment and strengths with employee exit surveys. Exit surveys are a great tool to open conversations and track employee attrition. You can assess why a current employee has decided to...
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How Demographics Surveys Make Marketing Metrics Stand-Out

Do you include a demographic survey as a part of your product research strategy?  Without demographic information, your entire marketing strategy can seem directionless. It is nearly impossible to create a marketing plan for your target market without knowing a few basic background information about them.  Let’s face it: The thousands of megabytes of data...
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Mastering Survey Success: Crafting Effective Introductions

Survey research is a powerful tool for gathering insights and feedback from your target audience. But if your survey introduction is lackluster or confusing, it can significantly impact the quality of the data you collect. That’s why it’s essential to master the art of crafting effective survey introductions that engage your audience and set the...
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Employee Motivation Survey: 30+ Questions & Ready-to-Use Templates

Employee productivity is subject to several factors. Perhaps one of the most impactful factors is how motivated and passionate they feel about the work they do. Globally, disengaged employees result in a loss of $7.8 trillion in terms of productivity. This is why overlooking employee satisfaction and motivation can be highly risky. Employee motivation surveys...
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