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Top 10 Formsite Alternatives to Build the Customer Feedback Loop

Formsite Alternatives to Build the Customer Feedback

Formsite is undoubtedly one of the most popularly used survey tool in the market. However, if you are on the lookout for something more specific that fits your business requirements perfectly, it is good to know about tools that can offer you similar or even better features.

While there are plenty of tools available in the market, too many choices can be overwhelming. What if you keep going round and round in circles without deciding upon anything?

That is why we have compiled a comprehensive list of the top 10 Formsite alternatives. All the tools have been diligently picked after intensive research, feature-by-feature comparison, and analysis.

Our goal in this blog is to provide you with a goldmine of information to ensure you choose the absolute best alternative for your needs.

Let’s begin.

Top 10 Formsite Alternatives in 2024

Whether you are looking for advanced survey capabilities, seamless integrations, or user-friendly interfaces, these Formsite competitors will help you optimize your data mining process. Let’s explore and find the perfect fit for your needs!

1. ProProfs Survey Maker

ProProfs Survey Maker

ProProfs Survey Maker is a powerful alternative to Formsite for effortlessly creating and distributing engaging surveys. With its intuitive interface and extensive library of themes & templates, designs, questions, etc., it takes a few minutes to design survey campaigns capable of capturing in-depth insights from the target audience. The platform offers robust customization options to add images, videos, branching logic, branding, and other interactive elements to your surveys.

To top it all, It also provides real-time analytics and detailed reports to help you extract actionable, data-driven insights from raw feedback data.

Watch: How to Create a Survey Using ProProfs Survey Maker

  • Key Features:
  • Drag-and-drop survey editor to create any survey in minutes
  • 1,000,000+ ready-to-ask questions to gather in-depth insights from survey takers
  • Fully customizable surveys with pre-designed themes, backgrounds, colors, and fonts
  • Allow respondents to share their selfies, images, videos in real-time or upload from their devices
  • 20+ question types to choose from, including multiple-choice, checkboxes, NPS scale, ranking, slider & more
  • Smart triggers to allow a survey to pop up after a certain time limit, percentage of page scrolled, or right before the exit
  • Sidebar feedback form to capture unsolicited feedback

Best for: Market analysis, customer feedback, employee feedback, academic research, creating customer satisfaction survey, conducting employee feedback surveys, collecting data for market sentiment analysis

Suitable for: Small, medium, and large businesses

Integrations: Survey Maker integrates with all popular tools like WordPress, Google Analytics, Slack, Salesforce, Zendesk, MailChimp, and more.


Forever free plan for up to 50 responses. Paid plan starts at $19.99/100 responses/month.

2. SurveySparrow


SurveySparrow is a strong competitor of Formsite, primarily due to its user engagement factor. Its chat-like interface enhances the chances of a survey recipient responding more proactively, resulting in higher completion rates.

This truly feature-rich platform offers survey branching, skip logic, multilingual support, automated visual workflows, executive dashboards, omnichannel data collection, and more to enrich the data collection process for users.

With SurveySparrow, you also get the unique ability to design surveys that adapt to the respondent’s answers in real time.

Key Features:

  • Conversational survey interface that show relevant questions based on user responses
  • Advanced survey logic and branching for smarter surveys
  • Multilingual surveys to cater to a wide demographic range
  • Easy visualization of customer metrics through customer journey mapping and detailed reporting
  • Automated recurring surveys to gain a clearer understanding of the target audience

Best for: Customer feedback surveys, employee engagement surveys, lead generation forms

Suitable for: Small to medium enterprises, large businesses

Integrations: HubSpot, Salesforce, Google Suite, Zendesk, Slack, Intercom, Zapier, and MailChimp

Pricing: Contact the company for a quote

3. Google Forms

Google Forms

By default, Google Forms is free for everyone with a Google account. It is a widely-used alternative to Formsite that offers a straightforward and intuitive form-building experience and can easily be considered a go-to option when it comes to creating simple surveys. The app interface uses Material Design, giving it a clean, consistent look and feel.

However, despite its popularity, Google Forms doesn’t offer much in the way of advanced survey features – limiting its use to a considerable extent for complex operations.

Key Features:

  • Easy form creation & customization using a simple drag-and-drop WYSIWYG editor
  • Collaboration with team members in real-time
  • Automatic data export to Google Sheets
  • Integration with Google Drive and other Google apps

Best for: Surveys, questionnaires, event registrations, and feedback forms.

Suitable for: Individuals and businesses

Integrations: Google Sheets, Google Drive, and other Google apps

Pricing: Free

4. Formstack


This versatile Formsite alternative provides a wide range of form-building features. It offers a drag-and-drop interface and powerful customization options, making it suitable for businesses with extensive feedback collection requirements.

Formstack’s robust platform also lets users streamline their data through automated work centralization, no-code workflows, and an open API.

Key Features:

  • Intuitive, drag-and-drop form builder with custom branding
  • Mobile signing on forms enabled
  • Advanced form logic and conditional formatting
  • Robust data security and compliance policies
  • Seamless integration with popular CRM and market automation tools

Best for: Lead generation forms, order and payment forms, surveys & feedback forms

Suitable for: Medium to large-sized businesses & enterprises

Integrations: Salesforce, Amazon S3, Stripe, Paypal, Hubspot, Airtable, Microsoft, and more

Pricing: Starts at $50/month

5. WPForms


WPForms is a popular WordPress plugin and an excellent alternative to Formsite for WordPress users. With its simple, intuitive form builder and pre-made templates, the tool streamlines workflow by amalgamating all your leads in one place. Additionally, you get a relatively cleaner feedback data set owing to its built-in, automated spam protection captchas that prohibit spam entries.

Key Features:

  • 1,000+ insightful survey questions and pre-built templates to make data collection easier
  • Easy-to-navigate, intuitive interface with a drag-and-drop editor
  • Integrates with Stripe and Paypal, enabling acceptance of payments directly through forms and surveys
  • Option to connect subscription forms automatically to the default email marketing service

Best for: Contact forms, registration forms, newsletter sign-ups, lead capture

Suitable for: Small to large businesses

Integrations: HubSpot Forms, MailChimp Forms, SalesForce Forms, SendInBlue Forms, PayPal, and more

Pricing: Starts at $49.50/month

6. Typeform


Typeform is yet another powerful Formsite alternative that has made asking questions conversationally an art! As claimed by the company, the forms are “refreshingly different” – and rightly so, because Typeform offers users the ability to edit everything from videos to logos, make the survey interactive, and collect better data by ensuring a high engagement (by extension, completion) rate.

Key Features:

  • Interactive surveys with a “one-question-at-a-time” format
  • Advanced skip and conditional logic for a more coherent survey experience
  • Visually appealing forms that support media (photo and video)
  • Fully customizable layouts, themes, and other elements to match brand themes
  • Real-time analytics and tracking

Best for: Market research surveys, customer feedback forms, event registrations

Suitable for: Small to medium businesses, large enterprises

Integrations: Slack, Zapier, ActiveCampaign, Google Sheets, Airtable, HubSpot, MailChimp, Google Analytics, Salesforce, and more

Pricing: Starts at $25/month

7. Microsoft Forms

Microsoft Forms

Microsoft Forms lets users create versatile forms suitable for collecting data through surveys, polls, and quizzes. The app features easy-to-use elements and flexible design options, allowing users to customize the surveys based on their requirements. You can analyze the data as soon as it’s fed into the system using the built-in dashboard and visual charts.

What’s more, it enhances productivity with a multi-channel design to access Microsoft Forms on any device!

Key Features:

  • Built-in AI and smart recommendations to collect the right information for your goals
  • Turn data into actionable insights in seconds with powerful, real-time charts and automatically generated reports
  • Intuitive design editor and customizable themes
  • Option to embed media like images, GIFs, and videos to quizzes

Best for: Feedback forms, surveys, student quizzes, polls, questionnaires

Suitable for: Individuals, small to large businesses

Integrations: All apps in the Microsoft 365 suite

Pricing: Starts at $6/month

8. Qualtrics


As one of the best alternatives to Formsite and a powerful CX platform, Qualtrix is used by the leading brands of the world. The tool features predictive analytics on top of surveys to help you understand customers’ behavioral patterns and identify at-risk customers.

You can create your surveys lightning fast with its drag-and-drop editor and 100+ question types. Additionally, the template questions are all designed by survey scientists and researchers from across the globe, ensuring you get high-quality feedback from the respondents.

Key Features:

  • Leverage 50+ online survey templates for faster survey creation
  • Create custom dashboards to share the right insights with the right people
  • Target at-risk customers with predictive BI to reduce customer churn
  • Automated ticket creation when customers share critical or negative feedback

Best for: Customer feedback surveys, NPS surveys, employee experience surveys

Suitable for: Small, medium, and large businesses

Integrations: Outgrow, Five9, Echoes, Apple Messages, Canvas AI, and more

Pricing: Contact the company for a quote

9. Survio


Survio is another efficient Formsite alternative that offers a comprehensive set of survey features to suit a variety of purposes. Thanks to its intuitive interface and pre-designed templates, you can create and analyze surveys in minutes with this tool. And a robust analytics dashboard lets you have all the required insights from the raw feedback data in real-time and displays the results in an easy-to-grasp format.

Key Features:

  • 100+ pre-designed survey templates with 70+ design themes
  • 19 question types to fit a variety of survey requirements
  • Multilingual support in 17 languages
  • Option to create your business intelligence dashboard in a few clicks
  • Options to collect anonymous responses

Best for: Customer Satisfaction surveys, Employee Feedback surveys, Market Research surveys, online questionnaires

Suitable for: Medium to large businesses

Integrations: Google Sheets, Google Analytics, CSV, MS Suite, Dropbox, Zapier

Pricing: Starts at $19/month

10. Zoho Survey

Zoho Survey

Zoho Survey is another powerful alternative to Formsite designed to meet the survey requirements of small to mid-sized businesses. The tool features a simple editing format and personalization options to let you create survey that fit your criteria.

With Zoho, every survey you create is automatically optimized for all screens, letting your audience respond from any device, anywhere. You can also obtain and analyze the results graphically in real-time.

Key Features:

  • Drag-and-drop survey builder that allows users to create surveys quickly and easily
  • Users can reach out to their target audience directly by sending surveys via email surveys
  • Customizable reports that help you visualize response trends and make informed decisions
  • Over 200 templates spanning multiple verticals for frequently used survey types, fine-tuned by experts

Best for: Customer feedback forms, NPS survey, online questionnaires

Suitable for: Small, medium, and large-sized businesses

Integrations: Webhooks, Zoho CRM, Google Sheets, Slack, Tableau, MailChimp, Eventbrite, Zendesk, and Shopify

Pricing: Starts at $7.32/month

Choose the Perfect Formsite Alternative for the Best Insights
Choosing the right alternative to Formsite depends on your business requirements. We are certain that you have found the tools that fit your needs.

However, if you haven’t made a decision yet, here is our advice on selecting the right tool for your business:

Make a list of the features you are looking for in a tool.
Arrange them based on their importance for your survey campaigns.
Review the list and start selecting the ideal candidates that match your criteria.

For instance, if your priority is multi-channel reach and detailed reporting, you can consider ProProfs Survey Maker. If budget is not a concern, an AI tool like Qualtrics might be suitable. Alternatively, if you are seeking a basic tool, you can try Google Forms.

Once you have narrowed down your options, thoroughly examine the selected alternatives to Formsite. Test their features by utilizing the free trial versions.

Choose the best tool to collect in-depth insights and enhance your product and market strategy.

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About the author

Emma David is a seasoned market research professional with 8+ years of experience. Having kick-started her journey in research, she has developed rich expertise in employee engagement, survey creation and administration, and data management. Emma believes in the power of data to shape business performance positively. She continues to help brands and businesses make strategic decisions and improve their market standing through her understanding of research methodologies.