Collecting contacts or capturing leads – forms still remain well-nigh unmatched whenever there’s a need for gathering information, and you know it. While these are some solid use cases indeed, why do you need to invest in the best online form builder for your business? Or, actually, why do you need a form builder at...

Customers are the lifeblood of any business, and their feedback and loyalty shape strategies, products, and services – ultimately determining a company’s success and longevity. Customer feedback survey tools are a must for gathering insights that could propel your business forward, so choosing one with utmost care is essential. That said, with innumerable tools inundating...

When it comes to understanding customer loyalty, nothing beats the simplicity and power of Net Promoter Score (NPS). It just takes one question to unveil a treasure trove of information. But for that, it’s absolutely crucial to find the right NPS software, which, admittedly, is not an easy task. This is why I have compiled...

From hearing what customers have to say about your car dealership to assessing how well an IT company’s team is performing, one thing stands out: creating a culture of continuous feedback. A recent Gallup study revealed that 80% of employees who have received meaningful feedback in the past week are fully engaged. Here, a 360...

Want to truly understand your customers? The first step is finding the right online survey tool.  But with so many options, choosing the best one for your needs can be challenging. I’ve been there and done that, which is why I’ve compiled a list of the top survey tools based on my experience. I’ll break...

In-app feedback tools help businesses to collect real-time customer feedback, which is essential for a thriving business strategy. It helps determine what are the best and worst features of their products, and where they should direct their business efforts. In-App feedback mechanisms are convenient, which allow users to share their concerns without disrupting their mobile...

Employee engagement software may seem straightforward at first glance. Send a survey, collect feedback, build a dashboard, and done. But if you’ve ever rolled this out in a real business, with skeptical teams, limited time, and leaders asking “now what?”, you know how quickly it breaks down.  Low response rates. Vague comments. Zero follow-through. I’ve...