Survey & Questionnaires Blogs

Customer feedback tools help capture valuable opinions, interests, preferences, and satisfaction levels of your audience. Today’s competitive business market is overflowing with top brands fighting neck to neck to stay on top. In such a scenario, you may not want your loyal customers to switch to your competitors.  But, no matter how hard you try,...

It is important to ask employee onboarding survey questions to improve employee retention rates. This contributes to overall employee satisfaction and productivity in the organization.  Imagine a new employee joining and leaving the company just in a few weeks!  The first few weeks are highly crucial in the journey of a new employee at any...

A successful business is a stable one. When we speak about stability, one key factor contributing to a healthily growing company is its employee retention rate. Simply put, employee retention is an organization’s capacity to hold onto its workforce and stop employees from turning over. However, the attrition rate in most companies has increased manifold,...

If you are here, you are probably searching for ways to measure customer experience.  The concept of customer experience may not be new, but not everyone is aware of how to create strategies to embrace it.  The fast-paced market imposes a lot of challenges for businesses and, they tend to lose a firm grasp on...

Whether you are running a startup or a decade-old business, conducting an employee engagement survey is crucial for retaining your workforce.  Every other business is facing the “disengagement” pandemic. Whether it is due to a stressful work environment or unsatisfactory pay, employees are showing high levels of disengagement.  So what can you do to increase...

As the essential building blocks of any business, it’s important to keep your employees happy to keep them loyal. One of the best ways to go on about ensuring peak satisfaction in your workers is to choose an effective, beneficial, and appealing employee benefits policy. But how do employee benefits survey questions play into this...

How often have you faced difficulty targeting your off-site customers since they are outside your business’s physical premises or primary operating location? Pretty often, correct? Email surveys, with the convenience, accessibility, and ability to reach a broad audience base, can be a game changer if you want to target these customers. Suppose you are trying...

The secret to creating a positive customer experience is to listen to your customer’s feedback and leverage it to improve your products and services.  That’s where the customer feedback loop fits in. And we all know that a positive customer experience is the sure-shot way of driving customer loyalty and turning passive into promoters. A...

How do you measure the customer loyalty of your brand? There is no better way to gauge customer satisfaction and loyalty than by measuring the likelihood that they will endorse your products and services to others. Of course, if a customer is satisfied with your product, then only they will refer it to their friends...

In today’s customer-centric environment, merely placing a product in the market is not enough. As a business, you must be on your toes to implement any change the customer seeks in real-time. But how do you find out what the customer wants? Relax. It’s not rocket science! Identifying what the customer wants can be as...