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Employee Engagement Surveys: Everything You Need To Know

Employee Engagement Surveys: Everything You Need To Know

Whether you are running a startup or a decade-old business, conducting an employee engagement survey is crucial for retaining your workforce.  Every other business is facing the “disengagement” pandemic. Whether it is due to a stressful work environment or unsatisfactory pay, employees are showing high levels of disengagement.  So what can you do to increase...
Employee Benefits Survey: Top 15 Relevant Questions To Ask

Employee Benefits Survey: Top 15 Relevant Questions To Ask

As the essential building blocks of any business, it’s important to keep your employees happy to keep them loyal. One of the best ways to go on about ensuring peak satisfaction in your workers is to choose an effective, beneficial, and appealing employee benefits policy. But how do employee benefits survey questions play into this...
Email Surveys Guide: Types, Questions, Tips & Examples

Email Surveys Guide: Types, Questions, Tips & Examples

Email surveys are a non-intrusive and cost-effective method to keep a pulse on your audiences’ needs and expectations. Whether you wish to gauge customer satisfaction or monitor employee engagement, an email questionnaire can do the trick.  But what makes email the ideal channel for feedback collection?  Emails can be one of the most efficient channels...
Customer Feedback Loop: How to Create and Close it

Customer Feedback Loop: How to Create and Close it

The secret to creating a positive customer experience is to listen to your customer’s feedback and leverage it to improve your products and services.  That’s where the customer feedback loop fits in. And we all know that a positive customer experience is the sure-shot way of driving customer loyalty and turning passive into promoters. A...
NPS Email: An Ultimate Guide With Tips & Examples

NPS Email: An Ultimate Guide With Tips & Examples

How do you measure the customer loyalty of your brand? There is no better way to gauge customer satisfaction and loyalty than by measuring the likelihood that they will endorse your products and services to others. Of course, if a customer is satisfied with your product, then only they will refer it to their friends...
19 Best Voice of the Customer (VoC) Tools (2023)

19 Best Voice of the Customer (VoC) Tools (2023)

In today’s customer-centric environment, merely placing a product in the market is not enough. As a business, you must be on your toes to implement any change the customer seeks in real-time. But how do you find out what the customer wants? Relax. It’s not rocket science! Identifying what the customer wants can be as...
The 12 Best Market Research Tools for Your Business (2023)

The 12 Best Market Research Tools for Your Business (2023)

Market research tools are a must-have if you wish to conquer the battlefield that the eCommerce industry is. You may think you know everything about your target audience, but here’s the problem – the landscape of your audience’s mind (and, by extension, the market) is constantly changing. The ever-dynamic scenario means without enough data to...
Course Evaluation Survey: Questions & Tips to Create

Course Evaluation Survey: Questions & Tips to Create

How do you ensure the quality and effectiveness of your courses? By conducting the course evaluation survey, which will provide you with enough feedback from the students. After all, you are creating evaluation courses for the students.  Creating a course that caters to the student’s requirements consumes a lot of time and effort. You may...
15 Best SurveyMonkey Alternatives & Competitors in 2023

15 Best SurveyMonkey Alternatives & Competitors in 2023

Are you on the lookout for the best SurveyMonkey alternatives? Sit back and relax as your search ends right here. Be it due to its catchy name or impressive features, SurveyMonkey has become a popular survey platform. Whether you wish to capture feedback from customers, employees, or people in your target markets, this tool will...
25 Actionable Strategies to Improve Customer Satisfaction

25 Actionable Strategies to Improve Customer Satisfaction

How to improve customer satisfaction?  One way is to collect customer feedback and act on it which will help you understand what works well with your brand and what you need to improve or change completely. Imagine one day you wake up and discover that half of your customers have switched to the competitors, dropping...